TEAM MANAGER - DARWN NT

ABOUT US

Winc is a workplace support company. We free up organisations to do what they do best by taking care of everything a workplace needs to work, all in one place. That means bringing together true depth and breadth of range, industry insights, tailored solutions, and national coverage to deliver what workplaces need when they need it.

ROLE PURPOSE

Our NT Team Manager is responsible for overseeing planning efficiencies, directing the NT Team and supporting improvements of receiving operation through to final despatch to achieve business goals and profit objectives.

KEY ACCOUNTABILITIES

• Responsible for ensuring all inbound, replenishment and outbound processes are effectively planned and managed in conjunction with other Team Manager
• Accountable for delivering within the budgeted labour costs of all permanent and casual staff in the operational area of the warehouse
• Driving to ensuring highest possible service levels are achieved, in line with customer expectations
• Actively coordinate change management to drive productivity and cost efficiencies
• Maintain day to day operations standards
• Coordinate cross training for all team members in the DC
• Work with State Logistics Manager to co-ordinate improvement initiatives
• Hold monthly meeting townhalls and weekly toolboxes with team providing trend analysis and feedback in all areas
• Maintain a positive culture throughout the Operational functions within the remit and work with peers and managers to drive it through the business
• Oversee facilities management for the DC whilst working closely with necessary stakeholders
• Drive local OH&S programme and promote a “Safety First” culture within the business
• OH&S Hazard Management:

1. Report any incidents or accidents using forms provided
2. Compliance with the Winc National OH & S Management System

Team Work

• Provide assistance to the team as required
• Ensure knowledge sharing amongst team
• Act as a role model
• Manage performance of individuals in teams
• Employ appropriate communication strategies
• Delegate effectively
• Be hands on and assist in day to day operation as required

WHAT WE LOOK FOR

• Excellent Customer Service skills
• Knowledge of relevant legislation including Compliance & Enforcement
• Relationship management and influencing skills
• Excellent communication skills, highly service orientated
• Advanced computer skills (MS Word, Excel etc)
• Experience in management of a team in a warehousing environment
• Knowledge of state legislation for OH&S and Industrial Relations
• Demonstrated leadership and vision in managing staff groups, projects or initiatives
• Strong understanding of Logistics Operations and processes
• Proven experience in implementing process improvement and change management
• Strong communication skills with the ability to liaise with many different departments
   

WORKING WITH WINC

• We believe we're better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
• We all reap the rewards of diversity with gender equity across teams, senior management and internal promotions as just the beginning.
• We are committed to First Nations empowerment and support and clear on our responsibility to take action to address the imbalance in opportunities.
• We are focused on working towards a more sustainable future with our Winc Social Agenda - our plan to make a difference across six pillars of social responsibility (Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging/Management of Waster and Ethical Sourcing).
• We're passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc.
• We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life (e.g. Lifestyle Leave, Volunteering Leave, Cultural Awareness Leave, Sorry Business Leave, Paid Parental Leave, Domestic Violence Leave).
• And finally, there's plenty of perks! Our much loved quarterly The Winc Awards recognition program, team discounts, corporate partner discounts. People say it's a really collaborative and supportive environment - why don't you be the judge?