TEAM MANAGER - QLD

ABOUT US

Winc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers’ needs.

ROLE PURPOSE

The Team Manager Inbound is responsible for the hands-on leadership and day-to-day control of the inbound and replenishment functions at the QLD DC.

The role leads approximately 16 team members and is accountable for planning labour and workflow, maintaining the flow of incoming stock, completing receiving and put away activities within the required timeframe, and ensuring stock exceptions are investigated and closed promptly.

The Team Manager will develop technical and leadership capability across the team while maintaining safety, quality, service, productivity and labour-cost standards. The role supports outbound performance by ensuring stock is accurately received, available and replenished when required.

KEY ACCOUNTABILITIES

• Responsible for ensuring all end of day inbound and replenishment processes are effectively planned and managed in conjunction with the group
• Accountable for delivering within the budgeted labour costs of all permanent and casual staff in the operational area of the warehouse.
• Ensuring the highest possible service levels are achieved, in line with customer expectations.
• Actively coordinate change management to drive productivity and cost efficiencies.
• Maintain day to day operational standards.
• Manage replenishment priorities to support product availability and outbound service.
• Maintain receiving, putaway, replenishment, inventory and system-quality standards.
• Coordinate cross training for all Shift operational activities.
• Work with the DC Operations Manager to co-ordinate improvement initiatives.
• Deputise for DC Operations Manager as required
• Hold monthly meetings with DC Management providing trend analysis and feedback for all work areas.
• Maintain a positive culture throughout the Operational functions within the remit, and work with peers and managers to drive it through the business.
• Drive local OH&S programme and promote a “Safety First” culture within the business.
• OH&S Hazard Management

WHAT WE LOOK FOR

• Experience in management of a team in a large warehousing environment.
• Knowledge of state legislation for OH&S and Industrial Relations
• Demonstrated leadership and vision in managing staff groups, projects, or initiatives.
• Inbound management experience highly regarded
• Strong understanding of Logistics Operations and processes
• Proven experience in implementing process improvement and change management.
• Strong communication skills with the ability to liaise with many different departments

WORKING WITH WINC

• We believe we're better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
• We all reap the rewards of diversity with gender equity across teams, senior management and internal promotions as just the beginning.
• We are committed to First Nations empowerment and support and clear on our responsibility to take action to address the imbalance in opportunities.
• We are focused on working towards a more sustainable future with our Winc Social Agenda - our plan to make a difference across six pillars of social responsibility (Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging/Management of Waster and Ethical Sourcing).
• We're passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc.
• We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life (e.g. Lifestyle Leave, Volunteering Leave, Cultural Awareness Leave, Sorry Business Leave, Paid Parental Leave, Domestic Violence Leave).
• And finally, there's plenty of perks! Our much loved quarterly The Winc Awards recognition program, team discounts, corporate partner discounts. People say it's a really collaborative and supportive environment - why don't you be the judge?