SHIFT MANAGER

ABOUT US

Winc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers’ needs.

ROLE PURPOSE

The Shift Manager leads the smooth and efficient operation of the distribution centre and is responsible for overseeing daily shift activities — from inbound receiving through to final dispatch — to meet service, productivity, and safety targets.

You will lead, coach, and support Team Coordinators and Leading Hands to deliver operational excellence, drive continuous improvement initiatives, and maintain strong alignment with business goals and profitability objectives.

KEY ACCOUNTABILITIES

• Responsible for ensuring all end of day inbound, replenishment and outbound processes are effectively planned and managed in conjunction with other Team Managers
• Accountable for delivering within the budgeted labour costs of all permanent and casual staff in the operational area of the warehouse
• Driving to ensuring highest possible service levels are achieved, in line with customer expectations
• Actively coordinate change management to drive productivity and cost efficiencies
• Maintain day to day operations standards
• Coordinate cross training for all AM Shift activities of the DC
• Work with DC Operations Manager & SLM to co-ordinate improvement initiatives
• Deputise for DC operations Manager as required
• Hold monthly meeting with DC Management providing trend analysis and feedback in all areas
• Maintain a positive culture throughout the Operational functions within the remit and work with peers and managers to drive it through the business
• Accountable for site close at end of each day
• Drive local OH&S programme and promote a “Safety First” culture within the business
• OH&S Hazard Management
  • • Report any incidents or accidents using forms provided
    • Compliance with the Winc National OH&S Management System

WHAT WE LOOK FOR

• Experience in management of a team in a warehousing environment
• Knowledge of state legislation for OH&S and Industrial Relations
• Demonstrated leadership and vision in managing staff groups, projects or initiatives
• Strong understanding of Logistics Operations and processes
• Proven experience in implementing process improvement and change management
• Strong communication skills with the ability to liaise with many different departments

WORKING WITH WINC

• We believe we’re better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
• We all reap the rewards of diversity with gender equity across teams, senior management and internal promotions as just the beginning.
• We are committed to First Nations empowerment and support and clear on our responsibility to take action to address the imbalance in opportunities.
• We are focused on working towards a more sustainable future with our Winc Social Agenda - our plan to make a difference across six pillars of social responsibility (Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging/Management of Waster and Ethical Sourcing). 
• We’re passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc. 
• We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life.
• And finally, there’s plenty of perks! Our much loved quarterly Our Heroes recognition program, team discounts, corporate partner discounts. People say it’s a really collaborative and supportive environment – why don’t you be the judge?