SENIOR ACCOUNT MANAGER - RICHLANDS

ABOUT US

Winc exists to inspire millions of Australians with smarter, better ways to work and learn. From office, school, facilities, and safety essentials to services like print, marketing, technology, and workspace solutions, Winc offers a wide range of products tailored to our customers’ needs.

ROLE PURPOSE

Join Winc in 2026 and advance your sales career with one of the market leaders in the office supplies industry.

We are seeking a Senior Account Manager to manage a portfolio of primary and secondary school customers across the Gold Coast region. In this role, you will provide expert, customer-focused solutions and insights, drive high levels of satisfaction, and build long-term strategic partnerships. You will play a key role in supporting our customers to create better work–life outcomes while achieving sales targets and contributing to Winc’s continued success.

KEY ACCOUNTABILITIES

• Manage retention and profitability of contracts
• Focus on Customer treatments tailored to overall company strategy
• Develop and maintain a strong business relationship with all relevant contacts within the client organisations
• Maintain expert knowledge of the industry including products, systems and unique value propositions
• Effectively manage all aspects of sales activity and the customer lifecycle
• Grow Share Of Wallet within assigned territory

WHAT WE LOOK FOR

• B2B experience and industry knowledge
• Record of success in achieving targets
• Successful client management skills
• Ability to analyse customer financial data, and develop solutions for the customer.
• Excellent communication and consulative selling skills
• Mindset of drive, confidence, accountability, and adaptability.

WORKING WITH WINC

• We believe we’re better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
• We all reap the rewards of diversity with gender equity across teams, senior management and internal promotions as just the beginning.
• We are committed to First Nations empowerment and support and clear on our responsibility to take action to address the imbalance in opportunities.
• We are focused on working towards a more sustainable future with our Winc Social Agenda - our plan to make a difference across six pillars of social responsibility (Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging/Management of Waster and Ethical Sourcing). 
• We’re passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc. 
• We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life (e.g. Lifestyle Leave, Volunteering Leave, Cultural Awareness Leave, Sorry Business Leave, Paid Parental Leave, Domestic Violence Leave).
• And finally, there’s plenty of perks! Our much loved quarterly Our Heroes recognition program, team discounts, corporate partner discounts. People say it’s a really collaborative and supportive environment – why don’t you be the judge?

To Apply:  Send your resume to the Winc People Team by selecting ‘Apply’ and following the prompts.

Please note that applications submitted over the Christmas holiday period may not be reviewed until January 2026