SALES SPECIALIST - TEXTBOOK

ABOUT US

Winc is a company that exists to inspire millions of people in Australia with new and better ways to work and learn. From office, school, facilities and safety essentials, services like print and marketing, to demonstrating what more is possible with our technology and workspace solutions, Winc has a wide product range that can be tailored to our customers' needs.  We keep 100,000+ workplaces running smoothly with expertise in every sector and industry.

We take pride in our reputation for excellent all-round customer service and our Net Promoter Score of 70%+ reflects our customer’s best in class rating of our team. And so do the awards we have won with our Australian based Call Centre Team recognised in 2025 as the Australian Business Award Winner in both the Customer Service Excellence and Customer Experience Management categories.

ROLE PURPOSE

A Textbook Sales Specialist is responsible for promoting, selling, and supporting educational textbooks and digital learning resources to schools. The role blends sales, relationship management, and curriculum knowledge, working closely with our Account Managers and Product Manager and educators to ensure learning materials align with Australian curricula (VCE, HSC, QCE, etc.).

KEY ACCOUNTABILITIES

• Revenue & Margin Growth: Achieve national revenue targets by partnering with account managers and/ or working independently to identify and close pipeline opportunities.

• Technical Expertise: Provide technical knowledge and expertise to the sales team and schools, helping to explain complex products and solutions in a clear and compelling manner.

• Sales Proposals: Preparing proposals, presentations, and product demonstrations that effectively showcase the company's offerings.

• Customer Engagement: Build and maintain strong relationships with clients, acting as a trusted advisor to understand their needs and recommend appropriate solutions.

• Market Research: Stay updated on industry trends, competitive landscape, and emerging trends to provide insights that inform sales strategies.

• Product Training: Conduct training sessions for sales account managers and clients to ensure a thorough understanding of product features and benefits.

WHAT WE LOOK FOR

• Technical Skills: Strong understanding of technical products and the ability to communicate their value to non-technical stakeholders.

• Sales Acumen: Proven track record of supporting sales teams, building relationships and trust with schools and contributing to revenue growth.

• Communication: Excellent verbal and written communication skills, with the ability to create compelling presentations and proposals.

• Customer-focused: Strong customer service skills and the ability to build lasting relationships.

• Analytical Skills: Ability to analyse market trends, customer needs, and sales data to inform decision-making.

• Team Player: Ability to work effectively in a collaborative, fast-paced environment.

• Pipeline Mgt: Proven track record in building and converting sales pipeline.

WORKING WITH WINC

• Our highly engaged team work together to create a positive impact both at Winc and in the communities we operate.   We are a collaborative bunch, continually improving our performance and the value we deliver.
• We believe we're better and smarter together and our values reflect our commitment to creating a welcoming, diverse and inclusive environment.
• We are focused on working towards a more sustainable future through our Winc Social Agenda - our plan to make a difference through Safe Work Practices, Gender Equity, First Nations Empowerment and Support, Climate Change, Responsible Packaging and Management of Waster as well as Ethical Sourcing.  This is where we take action to make the biggest different.
• We're passionate about setting our people up for success and providing the training, tools and environment to enable you to perform your best and develop your career at Winc.  Over 45% of the roles we advertised in 2025 were awarded to an internal candidate!
• We take care of our people through our internal Mental Health First Aider network, free access to our Employee Assistance Program, and generous leave entitlements to support you through the various priorities and stages of life (e.g. Lifestyle Leave, Volunteering Leave, Cultural Awareness Leave, Sorry Business Leave, Paid Parental Leave, Domestic Violence Leave).
• And finally, there's plenty of perks! Our much-loved quarterly Winc Awards recognition program, team discounts and plenty of corporate partner discounts.